ScribeFlash brings interviews, support calls, sales conversations, and research sessions into one searchable customer knowledge base. Understand what customers care about, get answers with evidence, and share the voice of the customer across your organization.
Customers most often mention the product is easy to use, saves them time, and has responsive support. They also value flexibility and integrations with their existing tools.
Preuves clés
"La prise en main est très simple et notre équipe a été productive en quelques jours."
Entretien client – T2-14
"L’équipe support est très réactive et utile."
Appel support – 18:27
Top themes
128 conversations clients
Entretiens, appels support, appels commerciaux et plus.
ADOPTÉ PAR DES ÉQUIPES INNOVANTES DANS LE MONDE
Bring together interviews, support calls, sales conversations, and research sessions from multiple sources. ScribeFlash transcribes, organizes, and enriches them into one searchable customer knowledge base.
Interviews
Support Calls
Sales Calls
Research Sessions
Base de connaissances clients
All your customer conversations, in one place.
Découvrez les sujets dont vos clients parlent le plus.
Automatically identify and visualize the themes that matter most to your customers. Spot trends over time, compare segments, and go deeper with supporting evidence.
Use AI to explore your customer conversations. Get clear answers to your questions with direct quotes, source references, and relevant video clips.
Les clients partent surtout à cause des tarifs, du manque de rapports avancés et des limites d’intégration. Certains mentionnent aussi les difficultés d’onboarding lors de la croissance.
Preuves issues des conversations clients
"Le tarif est devenu difficile à justifier lorsque notre équipe a grandi."
Entretien client – 16:22
"Nous avions besoin de fonctions de reporting plus avancées."
Appel support – 27:18
Principales raisons de départ
Transformez la connaissance client en actions.
Priorisez ce qu’il faut construire grâce aux preuves clients.
Voir les insights
Trouvez des citations et histoires clients fortes.
Voir les insights
Suivez le sentiment client et l’impact métier.
Voir les insights
Turn insights into action across your organization. Create shareable reports, highlight customer quotes, and give every team access to the voice of the customer.
Passez des conversations clients à des résultats concrets en quatre étapes.
Bring in interviews, calls, and research
Transcribe, tag, and build your knowledge base
Obtenir des réponses avec des preuves
Create reports and align your team
From early-stage startups to global enterprises, ScribeFlash helps customer-focused teams turn conversations into progress.
Uncover deeper insights and track customer sentiment.
Build what customers need with real evidence.
Find authentic customer stories and messaging.
Make confident decisions with the voice of the customer.
Customer insights software helps you collect, transcribe, analyze, and share customer conversations to uncover insights and inform better decisions.
Import your interviews, support calls, and research sessions, then organize, tag, and search them in ScribeFlash. Our AI helps you find themes and get evidence-backed answers.
Yes. ScribeFlash uses your own conversations to generate accurate answers with linked evidence clips, so you can trust and verify insights.
Rejoignez des milliers d’équipes qui font confiance à ScribeFlash pour mieux décider grâce aux conversations clients.
Commencer gratuitement