ScribeFlash brings interviews, support calls, sales conversations, and research sessions into one searchable customer knowledge base. Understand what customers care about, get answers with evidence, and share the voice of the customer across your organization.
Customers most often mention the product is easy to use, saves them time, and has responsive support. They also value flexibility and integrations with their existing tools.
主な証拠
"始めるのがとても簡単で、チームは数日で成果を出せました。"
顧客インタビュー - Q2-14
"サポートチームはとても迅速で親切です。"
サポート通話 - 18:27
Top themes
128件の顧客会話
インタビュー、サポート通話、営業通話など。
世界中の革新的なチームに選ばれています
Bring together interviews, support calls, sales conversations, and research sessions from multiple sources. ScribeFlash transcribes, organizes, and enriches them into one searchable customer knowledge base.
Interviews
Support Calls
Sales Calls
Research Sessions
顧客ナレッジベース
All your customer conversations, in one place.
顧客が最も話していることを発見します。
Automatically identify and visualize the themes that matter most to your customers. Spot trends over time, compare segments, and go deeper with supporting evidence.
Use AI to explore your customer conversations. Get clear answers to your questions with direct quotes, source references, and relevant video clips.
顧客の離脱理由として多いのは料金、高度なレポート不足、連携の制限です。チーム拡大時のオンボーディングも課題に挙がります。
顧客会話から得た証拠
"チームが大きくなると料金を正当化しにくくなりました。"
顧客インタビュー - 16:22
"より深いレポート機能が必要でした。"
サポート通話 - 27:18
離脱の主な理由
顧客知識を行動に変えます。
顧客の根拠をもとに作るものの優先順位を決めます。
インサイトを見る
力のある顧客の引用とストーリーを見つけます。
インサイトを見る
顧客感情とビジネスへの影響を追跡します。
インサイトを見る
Turn insights into action across your organization. Create shareable reports, highlight customer quotes, and give every team access to the voice of the customer.
4つのステップで、顧客会話を実際の成果へ。
Bring in interviews, calls, and research
Transcribe, tag, and build your knowledge base
証拠のある回答を得る
Create reports and align your team
From early-stage startups to global enterprises, ScribeFlash helps customer-focused teams turn conversations into progress.
Uncover deeper insights and track customer sentiment.
Build what customers need with real evidence.
Find authentic customer stories and messaging.
Make confident decisions with the voice of the customer.
Customer insights software helps you collect, transcribe, analyze, and share customer conversations to uncover insights and inform better decisions.
Import your interviews, support calls, and research sessions, then organize, tag, and search them in ScribeFlash. Our AI helps you find themes and get evidence-backed answers.
Yes. ScribeFlash uses your own conversations to generate accurate answers with linked evidence clips, so you can trust and verify insights.
