01
Record & Import
Record or upload interviews, calls, and customer conversations.
AI FOR CUSTOMER RESEARCH
Research solutions built for real interview work
ScribeFlash helps research teams go from interviews to insights faster and better. Capture, transcribe, analyze, and organize all in one place.
How ScribeFlash works
From raw conversations to shared decisions.
02
Transcribe
AI transcribes audio with high accuracy.
03
Smart Analysis
AI extracts key insights, themes, and sentiment.
04
Organize & Tag
Tag insights, create highlights, and collaborate easily.
05
Share & Report
Share findings and export professional reports.
Solutions Overview
One research system, shaped around the work.
ScribeFlash adapts to your research needs. One platform, multiple use cases.
User InterviewsCapture in-depth feedback from real usersUncover needs & pain pointsIdentify opportunitiesLearn more
Product ResearchValidate concepts & prototypesTest messaging & positioningPrioritize roadmap ideasLearn more
Market ResearchUnderstand markets & competitorsTrack trends & preferencesSegment audiencesLearn more
Customer InsightsUnderstand customer behavior & satisfactionReduce churn & increase loyaltyTrack key metricsLearn moreTranscription
Turn conversations into accurate transcripts
- AI transcription with high accuracy
- Speaker identification & timestamps
- Support 30+ languages
- Edit, search, and export easily
AI Analysis
Questions, evidence, and reports in one clean flow.
ScribeFlash keeps the path from research question to source quote visible, so teams can move faster without losing rigor.
- Set the questions to guide your interviews.
- Review quotes and clips from real users.
- Turn insights into a polished report.
Knowledge Repository
Organize all your research in one place
- Centralize interviews, notes, and insights
- Tag, filter, and search instantly
- Build a living research repository
Value for Different Roles
Built for researchers, operators, and teams who learn from people.
UX Researcher
Capture richer insights and tell a stronger story.
Learn moreProduct Manager
Validate ideas and build the right product.
Learn moreMarket Research Team
Deliver faster insights with confidence.
Learn moreStartup Team
Move fast with clear customer insights.
Learn moreAcademic Researcher
Analyze qualitative data with ease and rigor.
Learn moreTrusted by research teams worldwide
Enterprise-grade security
SOC 2 compliant, data encrypted, and privacy-first.
All-in-one platform
Everything you need in one seamless workflow.
AI you can trust
Built with transparency and human oversight.
Built for collaboration
Work together with your team in real time.
Dedicated support
We're here to help you succeed.
Ready to turn conversations into insights?
Join research teams who save time and uncover what matters.