Short answer
Use Pricing to compare plans and Billing to manage an active subscription. Choose a plan based on the number of interviews and transcription minutes your projects need.
01
Compare plans
- 1Open the Pricing page.
- 2Compare interview and minute limits against your expected research workload.
- 3Review whether the plan supports the number of projects and interviews you need.
- 4Choose the plan that matches your next project, not only your current account state.
02
Start a plan change
Use the Pricing checkout or Billing portal actions available in your account. Plan changes are processed through the configured payment flow.
03
After changing plans
- Return to Billing and confirm the active plan.
- Retry any upload that previously failed because of quota.
- Contact support if the plan does not update after checkout completes.