Short answer
Open Billing, use the billing portal when available, update payment details with the payment provider, then return to ScribeFlash to confirm the subscription state.
01
Open billing
- 1Sign in to ScribeFlash.
- 2Open Billing from the workspace navigation.
- 3Review the current plan and available billing actions.
- 4Open the billing portal if the account has an active subscription.
02
Update details with the payment provider
Payment details are handled in the provider's secure billing flow. Follow the provider prompts and return to ScribeFlash after the update completes.
03
Verify the update
- Refresh Billing after returning to ScribeFlash.
- Confirm the plan and subscription status are correct.
- Contact support if billing still shows an outdated state after payment changes complete.